Hotel Heevan

Address: opposite Amusement Park, Pahalgam, Jammu and Kashmir 192401

Phone number: +91 194 250 1395

Hotel heevan is an in Bijbiāra.It has been rated 8.4 out of 10 by 1318 people.

Website: https://www.www.ahadhotelsandresorts.com/heevanpahalgam/hotel-heevan-pahalgam/

Reviews

Anshul J. rated it 2/10 stars and wrote:
Title: Terrible Experience - Avoid This Hotel! My recent experience at Hotel Heevan was absolutely awful. They not only took my confirmation amount upfront but also failed to provide accommodation on my check-in day. The staff seemed clueless about my reservation, and their lack of assistance left me and my elderly parents in a state of panic. Their dismissive attitude and unresponsiveness further added to the frustration. I strongly advise against booking a stay at this hotel. Find a place that values its customers and offers better service.
Posted: 1 month ago

A. rated it 2/10 stars and wrote:
I recently had an extremely disappointing experience with hotel heevan, and I feel compelled to share my negative encounter with others. As a customer, I expect to receive the service I paid for, especially when I have a confirmed booking. However, this hotel failed miserably in meeting even the most basic expectations. To begin with, I made a reservation well in advance and paid the confirmation amount, ensuring that everything was in order. My parents and I were looking forward to a pleasant stay at Hotel Heevan on our check-in day. Unfortunately, our excitement quickly turned into frustration when we arrived at the hotel. Upon arrival, we were informed that the hotel was overbooked and they did not have any available rooms for us. This news was absolutely shocking and distressing. How could a hotel, which had taken a confirmation amount from us, not provide the promised accommodation? It was a clear violation of our agreement and left us feeling helpless and stranded. The lack of empathy displayed by the hotel staff was equally disheartening. They seemed indifferent to our situation, showing no urgency in finding a solution or offering alternative options. We were left standing at the reception, waiting for an explanation that never came. This ordeal caused immense inconvenience to my parents, who were already tired from their journey. We had to scramble to find another accommodation at the last minute, which was not only time-consuming but also much more expensive than our original booking. It put a significant strain on our budget, and the stress it caused cannot be overstated. What makes this situation even more infuriating is the fact that we had already paid a confirmation amount, demonstrating our commitment to staying at Heevan. Taking a reservation and then failing to fulfill it is not only unprofessional but also unethical. It is an outright betrayal of trust and reflects poorly on the hotel's management. I strongly advise potential guests to reconsider their choice when considering Hotel Heevan Pahalgam . The blatant disregard for customers, the failure to honor confirmed bookings, and the subsequent distress caused to us clearly indicate the hotel's incompetence in managing reservations and ensuring guest satisfaction. It is my hope that the management of Hotel takes this feedback seriously and implements measures to prevent such occurrences in the future. As customers, we deserve better treatment and a reliable service that upholds the trust we place in them.
Posted: 1 month ago

Yug S. rated it 10/10 stars and wrote:
I had the pleasure of experiencing this one of a kind hotel with picturesque scenes of the river. I had a tranquil stay at this hotel. It had amazing food and the staff were truly hospitable. As soon as I arrived at the hotel I knew I was in for a wonderful time. Highly recommended to all who wish to experience this top tier stay
Posted: 2 months ago

Mayur G. rated it 10/10 stars and wrote:
Review: ⭐️⭐️⭐️⭐️⭐️ I recently had the absolute pleasure of staying at Hotel Heevan in Kashmir, and I must say, it truly lived up to its name! This riverside retreat exceeded all my expectations and left me feeling rejuvenated and utterly blissful. From the moment I arrived, the hotel staff welcomed me with warm smiles and genuine hospitality.A special mention for Mr. Hilal who made sure that their impeccable service was second to none, and they went above and beyond to ensure my stay was comfortable and memorable. The attention to detail and personalized care truly made me feel like a valued guest. The location of Hotel Heaven is nothing short of breathtaking. Nestled on the banks of the serene Liddar river, surrounded by lush greenery and majestic mountains, it truly felt like a slice of paradise. The tranquility and natural beauty of the surroundings created a soothing atmosphere that was a welcome respite from the hustle and bustle of daily life. The rooms at Hotel Heaven were spacious, beautifully decorated, and offered stunning views of the river and mountains. Waking up to the sound of flowing water and the sight of sun-kissed peaks was a truly magical experience. The room amenities were top-notch, ensuring my comfort and convenience throughout my stay. The hotel's dining options were exceptional. The restaurant served a delightful array of local and international cuisines, prepared with the freshest ingredients. The flavors were exquisite, and the presentation was a feast for the eyes. Dining by the riverside, with the gentle breeze caressing my face, was an experience I will never forget. Last but not least, the overall ambiance and cleanliness of Hotel Heaven were exemplary. The hotel's commitment to maintaining a pristine environment was evident throughout the premises. The well-manicured gardens, and charming seating areas provided ample opportunities for relaxation and introspection. In conclusion, my stay at Hotel Heaven was nothing short of a heavenly experience. I would highly recommend this riverside gem to anyone seeking a tranquil retreat in the heart of Kashmir. The impeccable service, breathtaking surroundings, and exceptional amenities make it an ideal choice for a memorable getaway. I can't wait to return and experience the bliss once again! Thank you, Hotel Heaven, for creating such a haven of beauty and tranquility!
Posted: 2 months ago

Ruby S. rated it 10/10 stars and wrote:
Beautiful property beside the cascading river surrounded by lush green meadows overlooking snow clad mountains. What more can one ask for! The service was great, the staff courteous. Mr. Shariff from the front desk was specially helpful to make our stay a memorable one.
Posted: 2 months ago

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