Flagship Hotel Prince Palace

Address: Tvm102, Nandavanam Rd, Nandavanam, Palayam, Thiruvananthapuram, Kerala 695033, India

Phone number: +91 124 620 1164

Flagship hotel prince palace is an in Thiruvananthapuram.It has been rated 7 out of 10 by 1285 people.

Website: https://www.oyorooms.com/40020/

Reviews

Doc D. rated it 2/10 stars and wrote:
Bad service. Worst experience. Took prepayment and no rooms served. Pre-booked through oyo. Made the prepayment upon the condition of early check in and late check out. After appointment called the reception and made it clear once again that early check in is necessary as we reach there at 6 am. But when we reached the receptionist told since unexpected guests came no more rooms are available, so we have to wait till 12 pm. Though we talked and reminded him of the call he was not ready. We had to leave and book another nearby lodge. Also he added in our oyo ID that we have checked in and made the remaining payment through cash, so he locked the scene so that he is no more liable to return the prepayment. I have raised a complaint, but I don't know whether I will get my prepayment back or not. But let me say, don't trust them over phone. If you wanna get room, I think it will be better if you arrive on the day and take the room. Never make prepayment for these hotels because they say they are not liable for anything and each of these customers prepayment can be taken by them. It's another business. Be careful about pre-booking by making advance payment. From other customers review, I now totally understand that this is their cliche drama to take the prepaid amount and deny the room.
Posted: 2 months ago

Charles A. rated it 8/10 stars and wrote:
Great place to stay. The room was clean. Parking space is minimal. Nearby hotels are available for any eat outs. Overall a good experience. I booked through OYO for 1.5 k
Posted: 2 months ago

viknesh K. rated it 4/10 stars and wrote:
Worst experience from the hotel side. Once booked and confirmed the rooms. Then you traveled 4 hours to reach there and they say no rooms available and they cannot do anything but to make the refund or find a new location. Literally they dont care what the customer feels. I was forced to pay more money to get a room which is called deluxe room.
Posted: 2 months ago

lijith k. rated it 2/10 stars and wrote:
Please don't book a room in this hotel, the front office is managed by people who have no information, they don't even know how to talk, and they have a master degree in how to manipulate customers, they won't give us the bill if we ask for it, or the bill will be less than the rupees he told us, including breakfast. Even if you take the existing plan, you will be told no later. Don't be fooled by visiting this hotel.
Posted: 2 months ago

Bhaskar P. rated it 6/10 stars and wrote:
On the date we arrived lift was not working and also till morning it did not work. Room was in 5th floor. We were two but in cupboard they had only one clth hanger, they they cannot provide one more. We ordered for bed tea at 7 it was given after 50mts. Breakfast free for name sake there is no choice we were given only 4idlis ...nothing more ☹️ Mineral water only on 1st day...later they said fill it from filter machine no water jar provided ...
Posted: 2 months ago

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